Privacy Policy

Effective Date: 01.06.2025

Reptem OÜ, operating under the name KindelAI, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data.

1. Information We Collect

We collect the following information:

• Email      address
• Vehicle      data
• Query      history (diagnostic and repair-related input)

2. How We Collect It

We collect data through:

• Direct      user input
• Interactions      with our AI-based system

3. Why We Collect It

We collect your data to:

• Provide      and improve our diagnostic tool
• Increase      model accuracy
• Request      user feedback to improve our services

4. Use of Third-Party Services

We use a third-party API to generate diagnostic responses. However:

• We      do not share identifiable user information with or any third      parties.
• Your      data is processed to generate helpful replies but not stored or reused by third      parties for training.

5. Data Storage and Security

All data is stored securely on AWS servers located in Europe. AWS provides industry-standard security and compliance measures to protect your data.

6. User Rights

You have the right to:

• Request      a copy of the data we hold about you
• Request      that your data be deleted from our systems

To exercise these rights, contact us at: [Insert contact email]

7. Cookies

We use cookies and similar tracking technologies to enhance your user experience. By using our platform, you consent to our use of cookies.

8. Children’s Privacy

Our platform is intended only for users over the age of 18. We do not knowingly collect personal data from minors.

9. Changes

We may update this policy from time to time. Continued use of the platform after changes are posted means you accept the revised policy.

10. GDPR Compliance (EU Users)

As Reptem OÜ is based in the European Union, we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

• The      right to access your personal data
• The      right to correct inaccurate or incomplete data
• The      right to request the deletion of your personal data
• The      right to restrict or object to the processing of your data
• The      right to data portability

To exercise any of these rights, please contact us at: indrek@kindel.ai